The GRIDS Family
Effective Date: November 5, 2026
Last Updated: November 5, 2026
Our Commitment to Privacy
At The GRIDS Family, we respect the privacy, dignity, and personal information of everyone who visits our website.
Our purpose is to share Scripture-centered resources, encourage biblical understanding, and provide opportunities for voluntary communication and prayer.
We are committed to handling personal information responsibly, transparently, and with appropriate confidentiality and care.
Who We Are
The GRIDS Family is a Christian digital resource initiative accessible at www.thegridsfamily.com.
The person or organization responsible for managing personal information through this website is:
- Website Operator: The GRIDS Family, operated by Ramesh Kumar
- Privacy Contact and Grievance Officer: Ramesh Kumar
- Email: tgf@thegridsfamily.com
- Location: Tiruchirappalli, Tamil Nadu, India
Information We Collect
Depending on how you interact with our website, we may collect:
- Contact information: Your name, email address, and information included in messages submitted through our contact form.
- Prayer requests: Information you voluntarily provide when requesting prayer, which may include personal circumstances, religious beliefs, or health-related concerns.
- Technical information: Information collected through website hosting, security tools, cookies, and other technologies, as identified in our verified technical records.
- Other information: Information you voluntarily provide through additional features or communications that we introduce and disclose appropriately.
We encourage visitors to share only the information reasonably necessary for their inquiries or prayer requests.
How We Use Personal Information
We use personal information for clearly identified purposes, including:
- Responding to inquiries and correspondence.
- Receiving, considering, and responding to prayer requests where requested.
- Maintaining website functionality and security.
- Addressing privacy concerns and requests.
- Meeting applicable legal obligations.
We do not publish identifiable prayer requests or personal testimonies without obtaining appropriate permission.
We do not use prayer requests as automatic enrollment in newsletters or promotional communications.
Consent and Lawful Processing
Submitting personal information through our forms is voluntary.
Where consent is the applicable legal basis, we request an informed and affirmative indication of consent before processing the information.
Where EU or UK data protection law applies, we identify an appropriate lawful basis for each processing purpose and an additional legal condition for specially protected information, such as religious beliefs and health details.
Visitors may request withdrawal of consent where processing relies on consent, subject to applicable legal requirements.
Privacy of Prayer Requests
We recognize that prayer requests may contain deeply personal information.
Access to prayer requests is restricted to the website operator and any specifically authorized individuals responsible for handling such requests. All authorized individuals are expected to maintain appropriate confidentiality and handle personal information solely for its intended purpose.
Prayer requests are not publicly displayed or shared with prayer groups or other individuals without separate permission, except where disclosure is required by applicable law.
Necessary service providers may process submissions when delivering website, email, or data hosting services. Information may also be disclosed where legally required.
Although reasonable safeguards are employed, no online transmission or storage system can be guaranteed completely secure.
Information Retention
At The GRIDS Family, we retain personal information only for as long as necessary to fulfill its intended purpose and comply with applicable legal obligations.
Our standard retention arrangements are:
- Contact Inquiries: Generally up to 12 months from receipt. Access is restricted when correspondence is resolved, subject to applicable legal retention requirements.
- Prayer Requests: Generally up to 12 months from submission. Active use is discontinued when the request no longer requires attention, with continued retention limited to purposes permitted or required by law.
- Website and Security Logs: Generally retained for 12 months from creation, subject to applicable cybersecurity and data-protection requirements.
- Consent and Privacy Request Records: Retained for the period necessary to document consent, address privacy requests, demonstrate compliance, or resolve legal matters.
- Backup Copies: Maintained according to a documented backup schedule, ordinarily covering 30–90 days, subject to applicable legal retention requirements.
Where the law requires continued preservation, relevant information may be retained in restricted-access storage for the applicable period.
When the relevant retention period expires, information is securely deleted or anonymized, unless further retention is justified or legally required.
Individuals may contact us regarding retention or deletion of their personal information, subject to applicable legal requirements and exceptions.
Information Sharing and Service Providers
Personal information is accessible only to authorized individuals and service providers who need it for legitimate website operations.
To operate and maintain our website, we may use third-party service providers for website hosting, contact and prayer-request forms, email delivery, website security, and other essential functions. These providers process personal information only as necessary for their services and subject to applicable data-protection requirements.
Details of the relevant service providers, their processing purposes, and applicable international data transfers are disclosed where required by law.
Cookies and Website Technologies
Our website may use cookies and related technologies for essential functionality, security, or other disclosed purposes.
Our Cookie Policy provides information about the cookies and similar technologies used on this website, their purposes, and the options available to visitors for managing their preferences.
Where applicable law requires consent for nonessential cookies or tracking, we obtain that consent before activating those technologies.
Children’s Privacy
Our biblical resources are intended for readers across generations, including young people and families.
We recognize that children’s personal information requires particular care and protection.
Visitors under 18 are encouraged to explore our educational resources with appropriate parental or guardian guidance. They should not independently submit personal information through our Contact or Prayer Requests forms.
Where information relating to children is collected, we apply the consent, safeguarding, and privacy protections required by applicable law.
We do not knowingly publish identifiable information about children without appropriate authorization.
Your Privacy Rights
Depending on applicable law, you may have rights to:
- Request information about personal data we hold.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing relies on consent.
- Raise concerns or complaints about our handling of personal data.
Requests concerning personal information, privacy rights, or grievances may be submitted to tgf@thegridsfamily.com.
We review and respond to such requests within the periods prescribed by applicable law. Where the existing Indian SPDI Rules apply, grievances are addressed within one month of receipt.
Where applicable, individuals may also have the right to submit complaints to the appropriate data-protection authority, subject to the relevant legal procedures.
Information Security
We maintain appropriate organizational and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, and loss.
These safeguards are reviewed as website features, service providers, and legal requirements evolve.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, data practices, or applicable laws.
The latest version will be published on this page, together with its updated date.
Where legally required, we will provide additional notice or obtain fresh consent.
Contact and Privacy Concerns
For privacy inquiries, requests, or complaints, please contact:
- The GRIDS Family
- Privacy Contact: tgf@thegridsfamily.com
- Grievance Contact: The GRIDS Family, operated by Ramesh Kumar.
- Contact Location: Tiruchirappalli, Tamil Nadu, India
We welcome genuine concerns and are committed to handling them respectfully and responsibly.